Question 1

What does nNea stand for?

Answer

new Neapolis - Metropolis of a new pizza era.

Question 2

What does the TOP 50 PIZZA stand for?

Answer

50 top pizza is the guide for the best pizzerias in the world. https://www.50toppizza.it/en/anagrafica/nnea-pizza/

Question 3

What is so special about nNea dough?

Answer

nNea dough is in constant development. The research started on day 0 and it doesn’t aim to stop. The characteristic of the dough is its long fermentation and rising process, which reaches a total of 50 hours of life, sometimes 70 hours. nNeadough is softer than a cloud.

Question 4

Who are you referring to as nNea dough master?

Answer

The brain behind our dough is the former filmmaker and artist Vincenzo Onnembo. His motto is “make mistakes faster” in order to develop immunity for obstacles. nNea represents his playground for research and development for the perfect dough, despite he believes perfection doesn’t exist.

Question 5

Are nNea pizza suitable for vegetarian or vegan diets?

Answer

A large part of our menu consists of vegetarian pizzas and a vegan selection.

Question 6

Are nNea pizza suitable for gluten free diets?

Answer

Unfortunately, our dough is not suitable for gluten free diets.

Question 7

Do you sell Gift Cards?

Answer

Yes we offer gift cards starting from € 25 here.

Question 8

Can I book a table over the phone or via social media?

Answer

No, we only accept reservations via our reservation tool.

Question 9

Do you accept groups?

Answer

Our restaurant is very small and therefore we cannot host groups above 10 people. You can check the availability in our reservation tool.

Question 10

I cannot book a table, can I just come over?

Answer

We keep 20% of our tables for walk-ins. But nNea is very popular and we cannot guarantee a seat immediately. But you are welcome to join the waiting list if we are full.

Question 11

Can I order take away or do you deliver?

Answer

We do not deliver. Take away service is possible, depending on the business of the restaurant. We recommend you to call in and press option 3.

Question 12

Can I add toppings or change ingredients?

Answer

At nNea pizzas are created with a very precise goal to deliver certain flavours, emotions and contrasts. One ingredient less or more will result in the alteration of flavour balance, therefore modifications of our ingredients are not taken into account unless a special allergy or diet.

Question 13

Are you open for takeaway during Covid19 lockdown?

Answer

We do NOT offer takeaway and delivery, but we are open with a new streetfood concept! We will be open only outside from Tuesday to Sunday 12:00 - 21:00 hours to craft nNea a Portafoglio! See you soon?!

Question 14

When will you be open again?

Answer

These are very uncertain times for the hospitality industry. We feel obliged to be socially responsible to keep the staff, guests and others safe during this pandemic. We will open once we feel it is safe (and when the measures are lifted).

Question 15

How are you dealing with financial loss?

Answer

Let’s be honest, it is not easy to survive. We were forced to think creatively and came up with nNeafrozen and Pizza a Portafoglio. Pretty cool hè?!

Question 16

Can we support nNea?

Answer

For sure! The best support (and for free) is to share stories on social media and tag #nNeapizza. You can also support us by buying gift cards online or even tastier buy nNeafrozen (tag us with #nNeafrozen).

Question 17

What is nNeafrozen?

Answer

nNeafrozen was born during the Covid-19. It's a frozen pizza line created for home baking. We believe our frozen pizza taste better than one stuck in a delivery bag for several minutes.

Question 18

Can I buy nNea frozen in your restaurant?

Answer

Yes, indeed you can! During the Covid-19, we are open from 12pm to 9pm except on Monday's (we rest on this day!) You can buy your nNeafrozen pizza at: Terre Lente - Westerstraat 55H, 1015 LV Amsterdam Stach - Overtoom 112, 1054 BV Amsterdam Massimo Gelato west - Jan Hanzenstraat 13, 1053 SJ Amsterdam GreenSwapp - download the app and shop online For deliveries in Den Haag & Rotterdam region - www.Jeqqo.nl

Question 19

Can I order nNeafrozen if I do not live in Amsterdam?

Answer

We partnered with Jeqqo.nl for deliveries in South Holland. We're working our magic to cover more areas too.

Question 20

Are shops selling your nNea frozen?

Answer

Yes, you can buy your nNeafrozen pizza at: Terre Lente - Westerstraat 55H, 1015 LV Amsterdam Stach - Overtoom 112, 1054 BV Amsterdam Massimo Gelato west - Jan Hanzenstraat 13, 1053 SJ Amsterdam GreenSwapp - download the app and shop online For deliveries in Den Haag & Rotterdam region - www.Jeqqo.nl

Question 21

How to cook nNeafrozen?

Answer

For the ultimate pizza experience: - Defrost at room temperature for 45 minutes. - Do not bake this pizza while it is still frozen. - Bake at 220° for 8-10 minutes. - If your pizza has no cheese it will be ready in less time - Does your pizza include extra toppings? Use them after the pizza is baked. - A drizzle of extra virgin olive oil is always welcome.

Question 22

I’d like to resell nNeafrozen, who do I speak to?

Answer

YES! Welcome aboard! Get in touch with us here and someone from our team will get back to you as soon as we can.

Question 23

I have a problem with my order, who do I speak to?

Answer

Send us an email and we aim to reply during business hours within 3 hours.

Question 24

Is the delivery for free?

Answer

We deliver for free from 50 Euros. Below 50 Euros we charge a small delivery fee or you can pick them up at our stockist.

FAQ's nNea pizza